That is followed by residents’ concernsĪbout their landlords handling of their complaint at 16%, and then anti-socialīehaviour at 13%. The issues residents have complained about shows property condition remaining theīiggest category, at 41% of all complaints. To simplify things I’ll look at two key (although smaller) housing process that once implemented should reduce the reliance on legacy systems and the cost of maintaining them. Working on smaller processes also reduces the risk of the project/application not hitting the mark. These two processes are also flagged in the housing ombudsman insight report. Some customers focus on customer service, others want the sales element while other companies want all aspects of the business covered. Starting with Dynamics can be like buying a new car with lots of options available. It’s a very fair question, but it does depend on what you’re trying to achieve and what you’ll use the application for.
